Returns

How do I return an item?

All discrepancies and claims must be reported to Strong N Free within 5 days of receipt of goods. Freight damages should be filed with the carrier. Returns are not accepted without prior approval, and may be subject to a 15% restocking fee plus freight. Strong N Free merchandise is handcrafted there will be some variations in color, texture and finish, as well as slight irregularities; these are not considered flaws or defects.

When ordering a "custom" color combination for a sign, these items are not eligible for return.

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